Accounting
[email protected]
For ALL inquiries pertaining to accounts receivable or accounts payable.
Browse our general contacts for expedited handling of inquiries, requests, or notifications regarding the below categories. For local assistance, contact one of our worldwide offices.
A full list of our key global contacts can be downloaded here.
Corporate
[email protected]
For ALL inquiries pertaining to the corporate program.
Duty Officer
[email protected]
To be used only in the event of a maritime emergency and is available 24-hours a day. In addition, you may call +1 571 441 1885.
Electronic Record Book Requests
For ALL inquiries pertaining to MARPOL electronic record book declaration requests.
For information on the requirements for developing, maintaining, surveying, and certifying an Inventory of Hazardous Materials for ships.
Inspections
[email protected]
For ALL inquiries pertaining to vessel safety inspections.
Inspections Offshore
[email protected]
For ALL inquiries pertaining to Mobile Offshore Unit safety inspections.
Investigations
[email protected]
For ALL inquiries pertaining to reporting incidents or any type of investigation issue.
Maritime
[email protected]
For ALL other maritime inquiries that do not fall into any of stated categories.
Maritime Security
[email protected]
For ALL inquiries pertaining to the ISPS Code, piracy, LONOs for Armed Security Personnel (PMSC/PCASP/VPD), Ship Security Advisories, and reporting of security incidents (e.g., stowaways, armed robbery at sea, illegal boarding).
For ALL Notices of Arrival in US Ports.
Publications
[email protected]
For ALL inquiries pertaining to the ordering of publications.
Radio
[email protected]
For ALL inquiries pertaining to radio communications, station licensing, or vessel tracking issues.
Registrations
For ALL inquiries pertaining to mortgage recordation and vessel registrations.
Regulatory Affairs
[email protected]
For ALL inquiries pertaining to IMO and ILO issues, including MLC, 2006.
Seafarers
[email protected]
For ALL inquiries pertaining to any type of seafarer documentation, minimum safe manning issues, or MLC, 2006 complaints.
Technical
[email protected]
For ALL inquiries pertaining to any type of technical matter, statutory compliance, or survey issue.
Vesdoc
[email protected]
For ALL notifications of ship management changes and inquiries regarding ship certificates and documents (i.e., Permanent Certificates of Registry, Cancellation of Registry/Deletion Certificates, Continuous Synopsis Records, and expiring Provisional or Liability Certificates), or other general ship document questions.
Yacht Crew
[email protected]
For ALL crew related inquiries such as questions regarding MSMCs, SIRBs, licensing, STCW, etc.
Yacht Inspections
[email protected]
For specific questions directly related to pre-registration inspections, Compliance Verifications, and AR/Class inspections surveys.
Yacht Tech
[email protected]
For specific technical questions directly related to national or international conventions or codes such as the Code, the International Convention for the Prevention of Pollution from Ships (MARPOL), the International Convention for the Safety of Life at Sea (SOLAS), etc. This also includes any requests for dispensations, service extensions, issuance of short-term statutory certificates, exemptions, equivalencies, etc.
Yachts
[email protected]
For all general inquiries pertaining to yachts.
Worldwide Office Locations
